TERMS AND CONDITIONS
Last Updated: 1st August 2025
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using www.stsgrocer.com.sg (the “Service”) operated by STS Seafood Direct Pte Ltd (“us”, “we”, or “our”).
Purchases
By making a purchase through our Service, you agree to the following terms:
Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products available for purchase or discontinue any product at any time without notice.
Order Confirmation: After placing an order, you will receive an email confirmation from us acknowledging receipt of your order. This confirmation does not constitute acceptance of your order; it is a confirmation that we have received it.
Price and Payment: Prices for our products are subject to change without notice. Payment must be made in full at the time of purchase. We accept payments via PayNow only.
Shipping and Delivery: We will make every effort to deliver your order within the estimated delivery timeframe provided at checkout. However, we are not responsible for delays beyond our control, such as weather conditions or carrier issues.
Returns and Refunds
Please refer to our Refund and Returns Policy for information on returns and refunds.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least SEVEN (7) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about this Returns and Refunds Policy, please contact us via any of our contact channels found here.